Privacy Policy
Montime is committed to protecting customer data and operating in alignment with security and privacy best practices.
1. Data Collected
Montime may collect:
- Account and user identifiers
- Infrastructure metadata required to generate insights
- Usage, telemetry, and diagnostic data for security and reliability
Montime does not sell customer data.
2. Data Usage
Data is used exclusively to:
- Deliver and operate the Service
- Generate insights and analytics
- Maintain security, auditability, and system health
- Detect anomalies, misuse, or security risks
3. Data Isolation & Security Controls
Montime implements administrative, technical, and logical safeguards, including:
- Tenant-level data isolation
- Role-based access controls
- Audit logging of privileged and sensitive actions
- Monitoring for unauthorized access
4. Data Retention
Customer data is retained only as long as necessary to:
- Provide the Service
- Meet legal, regulatory, or contractual requirements
Retention periods may vary by data type and configuration.
5. Privacy Compliance
Montime operates in alignment with applicable privacy laws and generally accepted security practices. This policy may be updated as regulatory requirements evolve.